Powering the Grid Event by Slack: Product introduction by April Underwood


– Good morning. Thank you so much for being here today. We’re so delighted you’ve come out to hear a little bit about what
we’ve been working on. So, my boss Stuart just
laid out his vision that we all share that we’re in the middle
of a multi-hundred year transformation in how people work. So, I run product here, so that means we have our work cut out for us. We’ve, at best, got another 50 years or so for us to work on it, but we think we can make a good dent. When we turn to, you know, how do we solve these huge problems, how do we help teams of all sizes work together better, we look to our mission. Our mission is to help
make people’s working lives simpler, more pleasant,
and more productive. And we’re not done with that mission until that works for the
employee that works at a company of 10 or a company of 1000, 10000, or even hundreds of thousands. We want Slack to work great
for teams of all sizes. We want to be the command center for the individual. We want Slack to be the place you go to find the people that you work with, the information you need to do your job, as well as the tools
that help you do it all. We also, across an entire organization, want to be the connective tissue. That takes that up a level. It connects teams to one another. It connects projects. And ultimately, it harnesses the power of all the information and
tools at a greater scale. And we have real work
to do to make this work. We started out with smaller teams, and then we started seeing
something interesting. Larger companies were really showing demand to use Slack, and they were adopting
it in an interesting way. They were typically adopting
it in these pockets. So you’d see multiple teams
around an organization using Slack and getting the benefits, each of them using Slack in their own way. The sales team might
have a bot to be able to pull up account information, and the engineering team might have tools that they use to be able to deploy code. These tools were being used
and Slack was being used in these silos, which actually created a real challenge, which is that people wanted
to do their work in Slack. They wanted Slack to be
where they got work done, which is why we say Slack
is where work happens. So, we realized we had a design challenge, which is that we wanted
to be able to make Slack continue to offer that flexibility to allow the engineering team
to work the way it wants to, and the sales team to
work in different ways. But what was happening is
they were having to fall back to using email or other
communication tools, when they really would’ve preferred to work with each other with Slack. So when those teams
wanted to work together, we needed to introduce a new product. So this design challenge,
how do you balance flexibility for teams with a desire to be able to offer
wall-to-wall communication for organizations of tens, or hundreds, or thousands of people. How do you offer CIOs the control and the oversight that they need, while offering teams the autonomy and the ability to
tailor their use of Slack to their own team’s needs? And so, our solution is to
connect these teams together. And rather of thinking of
these as individual teams, because what is a team? Teams can be regions,
business units, product teams. They can change from week
to week or month to month. Instead, these are actually workspaces, and they can be connected with a new product that
we’re very delighted to announce today. So, it is my pleasure to introduce Slack Enterprise Grid. It’s something we’ve been
working on for quite some time, and as part of that,
I’m very, very pleased to invite to the stage our Head of Enterprise
Products, Elan Frank, and he’s gonna show you the product. (applause)

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