Latest news from the Slack Frontiers 2019 show | TECH(talk)

hi and welcome to Tech Talk where we
take a look at what’s going on in technology and weigh in with our
insights and thoughts on what it means I’m Ken Mingis executive editor at
computer word I’m here with senior reporter Matthew Finnegan also from
computer world who was at slack frontiers this week so we’re going to
find out what slacks up to and what kinds of announcements it’s got in mind
stick around ok so Matthew thanks for taking a few minutes I know you’ve got a
bunch of interviews and keynote things to get to today so I just wanted to get
an idea from you what kinds of things slack is looking to talk about this week
and what kinds of changes they may have in mind for their popular collaboration
software ok yeah okay so this is slacks third annual frontiers conference and
there were a range of announcements at the event so far on first aid will dis
Elaine they’re helping slap appeal to all the audience of business
professionals so the first perhaps the most noteworthy has been thought
extracted around with email systems so as a bit of background slack it is a
channel based communications will start to place email is that it’s the dominant
method of team communications and businesses but of course Sachs way that
you know isn’t going away anytime soon yeah I love when they say that that it’s
gonna replace email and and it might at some point you know I do understand that
they’re really building out the software so it can do a lot of things but I don’t
think emails going anywhere anytime soon yeah that’s like due dates they’re gonna
complete replace email and it’s some wasn’t reflects I suppose and for
example last year it clients a stroke which information software and a weeks
courage Empire see the frontiers conference stack announced there was
integrating type with Gmail and outlook and some basins meant it would be
possible tablet capacity within Gmail in Outlook which will make it easier to
share information within emails directly into slack so adding like the miles and
attachments and so forth and so yesterday our front is this was built on
with their announced email bridge so this basically enables conversations
between two members in slack and those who want to remain in email so basically
the idea is that you government the team to do to someone’s breaking the basis
and might have one team implementing an email to communicate with them directly
so they’re getting team members in slack will be able to send direct messages or
Channel and so working this late state to be able to apply in email yeah it’s
sort of interesting when you you know you think about slack talking about that
they want to replace email and then here they are one of the things that they’re
announcing at frontiers this week is that they’re finding a way to sort of
merge that the channels that you know that basically make up slack with
traditional email I guess as a way to sort of broaden the reach of what you
can do in slack if someone doesn’t have slack or doesn’t understand how to use
it or hasn’t been trained on it yet so okay interesting so email bridge is is
the you know one of the the first of the three things that slacks been talking
about what about this workflow automation tool no codes to which say
she fits in any user ization create simple automate workflow and
so for example we might have my ones they have a process for onboarding new
employees and when they sign into slack and although I want to mention pricing
which automatically sends in the red opinion corporal HR information right
there which as just one example that would save time on diesel and easy
easily XP tasks so it’s an interface action triggers which varies this then
that start yeah ok so that’s what it basically that’s what it does then it it
takes a series of actions and allow slack user to sort of put them together
in a way that they can kind of customize their workflow using slack is the aspect
got it and then the the third announcement that I think they were
talking up that you had mentioned earlier was this thing about shared
channels basically extending shared a beta to enterprise grid users what
what what is that is is that the the thing that allows companies to share
channels with companies outside themselves is it or internal external or
what is that basically let me ask channels as a communication internally
but in 2017 the frontiers of it’s an apps that share channels available as a
beta for some of its paid users which essentially enables patients or
employees to see message and external in ICT so we use its lack of course and for
these shared channels so rather than using guest accounts and distantly makes
it a lot easier for as a teams to interact with service providers and
clients and their regular interactions with it for example okay good that makes
sense now when you you know I know you’ve you’ve only been there a couple
of days but as you’ve been talking to people and I’ll wrap up with this
because I I know you have to go but I just wondered as you’re talking to slack
users that are there at the event do they do they feel like the company is
evolving and growing in ways that that are useful to them that are gonna help
slack take on Microsoft and Google have you gotten any sense from that from the
users there how they perceive what slacks up to enterprise criticism some probably signed up to the late sort of
shows this is something that they really wanted to be easily I mean the Lord be
on the announcements coming out here again like Groote intention of way the
users actually ones work it will face the one two remaining email for for the
time it all and so yeah okay good that doesn’t
surprise me I would think that probably slack uses of a slack conference would
be predisposed to appreciate what slacks up to anyway I will let you go I know
you’ve got a full day ahead of you Matthew but I did want to get a quick
sense for what slack is announcing this week obviously I’ll be looking for the
stories and we’ll be keeping tabs on whatever else may come up so for now
thank you very much for the info I appreciate the update okay
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